Shilajit FAQs
Got a question about shilajit, how to use it, or how we deliver it? You’ll most likely find the answer below. If not, drop us a line and we’ll sort you out.
About Shilajit
How is shilajit different from a fulvic acid supplement?
Fulvic acid is just one compound found in shilajit. Shilajit itself is the whole natural substance, which also carries humic acid and a wide spread of trace minerals. Think of fulvic acid as one ingredient and shilajit as the complete package it comes from.
What does “purified” shilajit actually mean?
Raw shilajit straight off the rock contains dirt, stones and plant matter. Purification removes all of that, usually by dissolving it in water, filtering out the impurities, then drying it back down. Raw, unpurified shilajit shouldn’t be eaten, which is why buying from a seller who explains their process matters.
Can women take shilajit too?
Yes. Shilajit isn’t a men-only product, and plenty of women include it in their routine. The usual exceptions apply: it’s not recommended during pregnancy or breastfeeding.
Can I take shilajit alongside my other supplements?
Most people combine it with their usual vitamins without fuss. If you take prescription medication, or a supplement your doctor has you on for a particular reason, have a quick chat with your GP or pharmacist first.
Using Your Shilajit
What time of day is best?
There’s no single right answer. Many people prefer mornings because it slots in with breakfast, while others take it after training. Pick the time you’re most likely to remember and stick with it.
What if I forget a day?
No dramas. Just pick back up the next day at your normal serve. There’s no need to double up to make up for it.
How should I store shilajit long-term?
Keep the lid on tight and store it somewhere cool, dry and out of direct sun. A pantry or cupboard is ideal. Avoid the bathroom, where steam and humidity can get into the jar.
Does shilajit have a use-by date?
Yes. Every jar has a best-before date printed on it. Shilajit is naturally stable, but stored properly it’ll keep at its best until that date.
Orders & Delivery
How long does delivery take?
We dispatch from [city] within [X] business days. Delivery usually takes [X–X] business days to capital cities and a bit longer to regional and remote areas.
Do you ship outside Australia?
Not at this stage. We focus on Australia only, so we can keep dispatch fast and service local.
Can I change or cancel my order?
If your order hasn’t shipped yet, contact us as soon as possible at [email] and we’ll do our best to update or cancel it. Once it’s with the courier, we can’t make changes.
What if I’m not happy with my order?
Get in touch and we’ll work it out with you. You can find the details in our refund policy. Your rights under Australian Consumer Law always apply.
Do you offer bulk or wholesale pricing?
[Yes, contact us for wholesale enquiries. / Not currently.]
Quality & Safety
Why does lab testing matter so much with shilajit?
Shilajit forms in mineral-rich rock, so poorly sourced or poorly processed product can carry unwanted heavy metals. Independent testing is the only real way to know what’s in the jar, and it’s why we [testing details].
Who should avoid shilajit?
Shilajit isn’t recommended for anyone pregnant or breastfeeding, or for children. If you have an ongoing health condition, talk to your doctor before starting.
